BestFive Asia's Professional CS2 Battle Platform

Region Lock Policy — Extract from “BESTFIVE Terms”, Section O

-To ensure stable server performance, maintain a fair gaming environment, and comply with regional laws and regulatory requirements, our game servers implement a cross-regional access restriction (“Region Lock”) policy.

● Ranked (Ladder) servers are accessible only within their designated countries/regions. (Custom rooms and match rooms are not region-restricted.)

● The system automatically determines the user’s region based on the IP address, network routing, or geographic location at the time of registration.

● Once registration is completed, the region cannot be changed manually. If a region change is required due to special circumstances, please send the relevant details to support@bestfive.gg for review.

● Users attempting to connect from unsupported regions may experience connection failure, abnormal latency, or access denial.

● BESTFIVE reserves the right to take action against accounts involved in malicious cross-region gameplay. Malicious
cross-region behavior includes, but is not limited to:

○ Using account names, avatars, bios, or any account information that violates local/regional laws or regulations;

○ Inciting hatred, discrimination, harming public interests, or disrupting social unity;

○ Spreading rumors, encouraging criminal activity, or leaking local/regional confidential information;

○ AFK behavior, quitting matches, or intentional negative gameplay;

○ Verbal harassment, insults, offensive nicknames, or abusive behavior.

● Actions BESTFIVE may take against violating accounts include, but are not limited to:

○ Modifying, deleting, or blocking relevant content;

○ Issuing warnings or muting accounts;

○ Adjusting, restricting, or disabling certain or all functions of violating accounts;

○ Suspending, limiting, or terminating the rights of violating accounts on the BESTFIVE platform;

○ Deactivating, temporarily or permanently banning such accounts;

○ Reporting the account to local/regional regulatory authorities or government agencies;

○ Taking any other measures deemed appropriate by the BESTFIVE operations team.

We recommend that users verify whether their current region is eligible for the services provided by the BESTFIVE platform before registering, or contact support@bestfive.gg for further assistance.

Thank you for your understanding and support.