Q: My computer has a cheat but it does not run in BESTFIVE. Why is my account also banned? Is it wrong?

A: BESTFIVE has a zero-tolerance policy for cheating. Whether you used a cheat on any platform or official games, to ensure the safety of the users of our platform, you will be banned. We cannot trust anyone who uses a cheat.

Q: After my account is banned by BBI, why are all my subsequent accounts banned?

A: Unlike other anti-cheat developments that serve the business, BBI anti-cheat development was originally designed to respond to the expectations of the common players who has been been hurt by hackers. We believe that cheating can only happen 0 times or countless times. All compromise is a sellout to all serious competitive game players. So, we choose a strict ban, and we will not forgive anyone who cheats. We respect every player who stands by their faith in this era of cheaters.

Q: My computer has cheats for PUBG and other games. Will it be banned by BBI?

A：The BBI anti-cheat system only targets the CS2 cheats. However, many cheats running on PUBG, Escape from Tarkov, Rainbow Six, etc., use the same drivers or codes as the CS2 version. In such cases, we will ban the account directly.